FAQs
Frequently Asked Questions (FAQs) – Amalxpress
Shipping
What shipping methods do you use?
We deliver across Pakistan using reliable courier services such as Leopards, PostEx, and Trax.
Do you offer international shipping?
Yes, we ship worldwide through DHL.
Full payment, including international shipping charges, must be made in advance.
How long does delivery take?
- Within Pakistan: 2–3 working days
- International orders: 3–5 working days
Payment
What payment options are available?
We provide the following payment methods:
- Cash on Delivery (COD) within Pakistan
- Easypaisa and Bank Transfer
- Advance payment for international orders
Is online shopping safe?
Yes, shopping with Amalxpress is completely secure.
We ensure safe transactions along with proper handling and packaging of all orders.
Orders & Returns
How can I place an order?
Choose your desired product, add it to your cart, proceed to checkout, enter your details, and confirm your order.
Can I cancel or modify my order?
Yes, you can cancel or update your order by contacting us on WhatsApp and sharing your order number.
Do I need to create an account to order?
No, placing an order does not require creating an account.
How can I track my order?
You can track your order using the “Track My Order” option available in the website footer.
What is the process for returning a product?
For complete details regarding returns and exchanges, please refer to our Return & Exchange Policy.